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Reviews

At Air One Cooling & Heating, LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Air One Cooling & Heating, LLC

4.9761904761905

(Based on 42 rated reviews)

11-Jul-2020

Product or service reviewed: System Install

Billy is a very knowledgable and customer oriented technician.

Nils Lucander
Charlotte, NC

11-Jul-2020

Product or service reviewed: Maintenance

Billy is very professional and straightforward. He will tell you what the problem is with your unit, and never fails to fix it the first time. I'll never let anybody else service my unit but Billy.

Martin ngigi
Charlotte,NC

11-Jul-2020

Product or service reviewed: Estimate

Technician, Timeliness]"

Richard Boyle
Charlotte,NC

11-Jul-2020

Product or service reviewed: Water leaking from the ceiling

Timeless and very nice gentleman

Mariya
Charlotte, NC

07-Jun-2020

Product or service reviewed: Freon

Technician: billy

"Mr. Massey always provides quality & quick service

Alice C.
Huntersville, NC

24-May-2020

Product or service reviewed: Maintenence and Freon

He was timely and I am very pleased with his service

Clyde & Deloris
Harrisburg, NC

24-May-2020

Product or service reviewed: Maintenance and Repair

I was very please with the service I received today. Air one Cooling is very reliable and on time. The technician Mr. Massey has great mannerisms and he explain all the issue with us he found with our unit before any work were done. I would definitely highly recommend the company to family and friends. Thank you.

Clifton and Ruby
Charlotte, NC

18-May-2020

Product or service reviewed: Air Conditioner

Billy, and the whole Air One team are awesome! They go above and beyond to really take care of their customers. We will be customers for life!

A. White
Charlotte, NC

30-Apr-2020

Product or service reviewed: Service

As a long time customer of Air One, I am always satisfied with the level of service. I called for my yearly maintenance check up and was scheduled for an appointment quickly. Thanks Air One for consistently providing great service.

Crystal Jeter
Charlotte

Good service.

14-Apr-2020

[Timeliness, Price] Technician called before arriving. 

Jonatha Cooke

20-Mar-2020

Product or service reviewed: mini split and full basement replacement

Rare to find combination of reliability, service ,quality and price. Shopped around all available options and got the best price. Very happy when the reliability service and quality were also the best. Minor adjustment needed and they were there the next day to adjust (and I had already paid them).

Joe Roche
Denver NC

12-Mar-2020

Product or service reviewed: Trane heating and air unit.

Billy and his crew are such such the sweetest people around they really really know what they are doing in their business and such wonderful friends to have we are so Thankful to have all of you!!

Kellie Bruce
Cornelius

11-Mar-2020

Product or service reviewed: Summer Maintenance

Technician: Massey

Your service technicians were on time polite and to the point. 

Robert T.

11-Mar-2020

Product or service reviewed: Spring Maintenance

Technician: Campos

So very friendly and professional.

Sandy C.

11-Mar-2020

Technician: Massey

He was very professional and friendly. Trusted his insight and knowledge. 

Sarah E.

11-Mar-2020

Product or service reviewed: Spring Maintenance

Technician: Campos

On time and great service.

Dunbar A.

27-Feb-2020

Product or service reviewed: Installation

Technician: Campos

Workers were very knowledgeable of problem. Very considerate of my time. Very courteous. Very reasonable and cleaned up after job was done.

Marcia J.

24-Feb-2020

Product or service reviewed: Installation

Technician: Massey

Billy is such a Wonderful man to be around he is a God sent and funny we give Billy well over 100 on his work.Thank You from the bottom of our Hearts!

Andy & Kellie B.

21-Feb-2020

Product or service reviewed: Inspection

Technician: Massey

Billy was on time, courteous and knowledgeable. I will recommend him and the company to my neighbors!

Joe J.

20-Feb-2020

Product or service reviewed: Service Call

Technician: Massey

Price, Technician, Timeliness  & Service!

Pam C.

17-Feb-2020

Product or service reviewed: Estimate

Technician: Massey

Billy represented Air One very well. Pricing hugely differs from competition though and makes choosing a Trane system very difficult.

Eric B.

09-Oct-2019

Product or service reviewed: Trane unit

Work done on time and done well. I would absolutely without a doubt refer these guys! Very Satisfied customer!

Sharon Scott
Midland NC

23-Jul-2019

Product or service reviewed: AC Repair

I reached out to Air One because I had been told they were a reputable business. They delivered on all fronts. After another company attempted to service my a/c I contacted them.They assessed the situation and saved me thousands of dollars. I am extremely grateful and will be a customer for life. They were professional and prompt. You can't go wrong with Air One. I highly recommend them.

Ingrid H.
Charlotte, NC

27-Jun-2019

I feel it is appropriate to express my gratitude for the time and the attention you have given on two separate occasions. Always appreciated the quick response and the general way you undertake your business is excellent. Knowledge is the key. Will recommend Air One to others!

Janice Standifer
Charlotte

18-Jun-2019

Product or service reviewed: Yearly Maintenance

Air One, from the owner to the entire team, not only strive for 100% satisfaction, they exceed that rating! I have been pleased with my service and the new system. Air One is #1!!!

Crystal Jeter
Charlotte

17-May-2019

Product or service reviewed: TRANE Air conditioner Model #4TTV0060A1000BA, Coil Model #4TXCD010DS3HCAA, and Furnace Model#TUHMD120ACV5VBB.

When my air conditioner failed I called AirOne and within hours they were at my house to evaluate the problem and within 3 days they completed the installation of a complete new system. Everyone on their team is very professional, friendly and they were the most competitive bid. We are very happy with the follow up and will recommend and use them for all future needs.

Thomas Taucher
Huntersville, NC 28078

16-May-2019

Product or service reviewed: Trane HVAC, Nexia Controls, and Air Knight

From the time I visited Trane.com and selected Air One to schedule an appointment, everything happened so fast. Immediate response, fast appointment and quote. Installation was fast and smooth with flawless operation. The Air One team was a pleasure to work with and we love our new Trane system. Love the new Nexia controls and app and looking forward to our energy savings. Thanks Trane and Air One!

Kevin Stamets
Huntersville, NC

16-May-2019

Product or service reviewed: New Install Unit/TRANE HVAC Nexia Thermostat

The technicians were great! Jimmy, Chris, Billy, Ken. Very friendly, polite, and a professional group of gentlemen. I would definitely recommend Air One. The crew was knowledgeable and Billy made sure to come back and make sure work was completed to my satisfaction. The open communication I truly appreciated with Billy and his team.

Leslie Brewer
Charlotte NC

25-Apr-2019

Product or service reviewed: New Install

Technician: Billy, Jose, Jimmy, Jason and Ken

Saved money, got great quality work, communication was great, customer service was impeccable, very knowledgeable, and truly professional. Air One is the only One.

Alleo Frazier
Huntersville

02-Apr-2019

Product or service reviewed: NEW INSTALL

Technician: Billy Massey

Billy has done great work in both installing my split system and providing my regular seasonal maintenance for me ever since. He is very knowledgeable about the equipment. I highly recommend AirOne for all Heating and Air Conditioning work.

Conley
Charlotte

03-Jan-2019

Product or service reviewed: Trane

Jason and Billy and there whole crew were awesome.my heat went out and they did everything they could to get it fixed asap.very professional and knowledgeable I would highly recommend and use again

Dave
Statesville

02-Jan-2019

Product or service reviewed: Heating and cooling system

Technician: Jose Campos/Ken Massey

The service was great thank You for a great job!

Josiah suah
Charlotte NC

27-Dec-2018

Product or service reviewed: Trane High Efficiency Heat Pump

Technician: Jose Campos/Ken Massey

The staff is friendly and knowledgeable! I would recommend AirOne to friends and family.

Donna Davis
Matthews, NC

12-Dec-2018

Product or service reviewed: Service

Technician: Ken Massey/ Jose Campos

This company is the best out there! #1 in customer service, performance, and production. I’m telling you that you won’t regret doing business with Air One.

Melvin Young
Charlotte, North Carolina

12-Dec-2018

Technician: Billy Massey

AirOne is number one on my list! I recommend anyone to this business. You will have very professional people to listen to your concern and get the job done. They aim to please until you're satisfied.

Rhonda
Charlotte,NC

11-Dec-2018

Product or service reviewed: Trane 3 ton unit

Technician: Jose Campos

I was so impressed by the same day delivery of my new Trane system. From ordering to install, everyone was friendly, knowledgable, and professional. I highly recommend them for all your heating and air needs.

Sharika Abercrombie
Charlotte, NC

11-Dec-2018

Technician: Ken Massey/ Jose Campos

YOUR SERVICE WAS AWESOME AND THANK YOU SO MUCH!

Nekeiya Dunham
Charlotte, NC

11-Dec-2018

Product or service reviewed: Seasonal Maintenance

Technician: Ken Massey/ Jose Campos

Professional, knowledgable, and courteous. To summarize that all into a sentence I would have to say This company will get my business anytime. I am grateful for the assessment and service that was provided. The customer service was impeccable as well. Thank you guys!

Anna Wright
Gastonia

11-Dec-2018

Product or service reviewed: Maintenance

Technician: Ken Massey/ Jose Campos

Excellent, prompt service. My mom is on the Maintenance contract and completely satisfied with the service. Maintenance of the system has added life to our hearing and AC system. Highly recommend this company

Jeannetta
Indian Trail, NV

11-Dec-2018

Product or service reviewed: 4 ton

Technician: Ken Massey/ Jose Campos

I don’t say this often but this company right here save me hundreds of dollars and time THAN any other company out here. The service is great and the amount of time it takes is incredible in the customer service will blow your mind. I can call them any day anytime And any hour and they answer the phone and give me a day and a time they could come by and fix my heating and air it’s just outstanding.

Tim
Charlotte NC

11-Dec-2018

Product or service reviewed: Heat and air maintenance

Technician: Ken Massey/ Jose Campos

I highly recommend AirOne for all of your heating and air service. They were prompt,friendly and very affordable. AirOne is number 1 for me‼️

Towanda Gillespie
Charlotte,NC

11-Dec-2018

Technician: Ken Massey/ Jose Campos

Billy was so knowledgeable and professional. Appreciate the great service! Will definitely be using Air One again if needed.

CaTina
Charlotte, North Carolina