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At Air One Cooling & Heating we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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398 Reviews

John Funches
06/09/2026
Located in Huntersville
This is our FIRST experience with Air One. Billy was very professional, Knowledgeable, & friendly. He kept in touch with me regarding the installation process as well as informed about my system & what he had to offer. We are quite pleased with Air One…
Anthony Bruno
06/07/2026
Located in Huntersville
Billy, the tech, was very pleasant and professional. Very helpful with my questions.
Brendon Murphy
06/07/2026
Located in Huntersville
I recently had Air One Heating & Cooling replace my AC system, and I couldn’t be happier with the experience. Billy and his team were professional, punctual, and easy to work with from start to finish. They arrived on time, kept the work area clean, and completed the installation without any issues. They took the time to answer my questions, explained my options clearly, and made the entire process stress-free. The new system is working great, and the quality of their work was excellent. I highly recommend Air One Heating & Cooling to anyone looking for honest, reliable HVAC service.
Judy Taylor Lynne
06/06/2026
Located in Huntersville
I had an issue with my unit and called for service. Billy and his team were there very quickly. They provided excellent service as always. Will recommend Air One Cooling & Heating to all my friends and colleagues.
Michel Senatus
06/05/2026
Located in Huntersville
I Experienced Top Quality Services! The HVAC Technician was Honest, Reliable and on Time! As well as Informative and Knowledgeable!! Will Highly recommended
Cindy Maimone
06/03/2026
Located in Huntersville
Great service! On time, professional and knowledgeable. A+
Royce Burris
05/31/2026
Located in Huntersville
Professional and detailed oriented
Cat Erasmus
05/29/2026
Located in Huntersville
Always friendly, professional, on time and thorough with everything they do. Love having them as my HVAC agent.
Tony Wright
05/28/2026
Located in Huntersville
This HVAC company really has it together. Billy Massey took care of an old heating and cooling system that needed to be replaced today. They arrived and went straight to work and had the new system completely installed in less than a day. All work was very neat and professionally installed. I highly recommend them.
Margaret Williams
05/26/2026
Located in Huntersville
Wonderful prompt service
Johnnie Duncan
05/23/2026
Located in Huntersville
The technician was on time pleasant and ready to work. Clean and tested units. Thank you Air One Cooling & Heating.
Tremaine Nash
05/22/2026
Located in Huntersville
Very professional and knowledgeable about their work. Will give pointer about how to keep your unit running good!!!
Angie Cogdell
05/22/2026
Located in Huntersville
Great prompt service. Great people to work with! Highly recommend!
Angie
05/22/2026
Located in Huntersville
Reasonable pricing. Delivered what was promised on time. Excellent. Professional
Rudy Fischer
05/22/2026
Located in Huntersville
All good. Quick response to service call. Techs were friendly and effecient. Problem resolved in 1 trip.
James Johnson
05/21/2026
Located in Huntersville
Great Service
Alleo Frazier
05/20/2026
Located in Huntersville
Omar came by to do my 6 month maintenance to ensure my system would be running smooth for the summer. He did a great job and was very communicative with me while I was at work. Air One is a very great HVAC company that charges good prices for their service. I appreciate yall and I appreciate you Omar!
Tiffany Fuller
05/15/2026
Located in Huntersville
Always prompt and professional
Verna Sneed
05/14/2026
Located in Huntersville
Professional, knowledgeable, Serviced in timely manner. This tech answered all my questions about the service. I have been using Air One since 2016.
Dom Lempereur
05/09/2026
Located in Huntersville
Air One installed my HVAC system 5 years ago, and I have used their maintenance services since. On time, great communication and excellent customer services.. as always!
Lisbelle Perez
05/08/2026
Located in Huntersville
Wonderful service! Has come to our rescue 3x already. Exceptional customer service! Will continue to support this business. Thank you thank you thank you Update: we have been customers for a several years now. A++++ service. Highly recommended.
Deborah Covington
05/05/2026
Located in Huntersville
Jeff Diehl
05/05/2026
Located in Huntersville
Air One earned my confidence, trust, repeat business, and top recommendation for being thorough, timely, totally honest, and customer focused. The scheduler was fantastic, and the technician was superb! While other companies wanted to immediately sell a complete system, Air One had the integrity to recommend a phased approach that capitalizes on service life of the heating vis-a-vis cooling components and is a better for our budget. Kudos for old fashioned value and integrity!
J Zulueta
05/04/2026
Located in Huntersville
Update Spring 2026: Omar and Deangelo came out for the spring maintenance. Great crew and did the usual stellar job, very pleasant and professional. Very happy to have moved my servicing after they replaced my first floor system. Billy and his team are solid and honest; they are always communicating which as busy as they are they still find a way to keep customers informed. Update: Fall 2025 service for heating, 3 systems. George and Omar did a great job and did the “bubble” test for any gas leaks. Pros and friendly.
Charisse Simpson
05/01/2026
Located in Huntersville
We appreciate Mr Massey. When we call for service, he comes instantly. Mr Massey and his team are very efficient and it is appreciated.
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